Last updated: January 2025
At Sellioly, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and platform.
This policy applies to:
The Sellioly website (sellioly.com)
The Sellioly platform and services
Any communication you have with us
By using Sellioly, you agree to the practices described in this policy. If you have questions, please contact us using the information at the end of this document.
We collect information that helps us provide our services and improve your experience. We only collect what is necessary.
When you interact with Sellioly, you may provide us with:
Contact Information: Your full name and email address
Business Information: Your business name, product type, current sales channels (Instagram, WhatsApp, Facebook, etc.)
Application Information: Details you submit through the "Request Launch Access" form, including where you currently receive orders, whether you use Cash on Delivery (COD), your readiness to launch, and why you want to launch a store
Communication Information: Any information you share with us during onboarding, support, or other communications
When you visit our website or use our platform, we automatically collect:
Usage Data: Pages you visit, actions you take, and how you interact with our services
Device Information: Browser type, device type, operating system
IP Address: Your IP address for security and basic analytics purposes
We do not intentionally collect sensitive personal information (such as financial details beyond what you share)
We do not collect payment card information (Sellioly currently supports Cash on Delivery only)
We do not use aggressive tracking or advertising technologies
We use your information to provide and improve our services. Specifically, we use it to:
Review Applications: Evaluate and manage Launch Partner Program applications
Set Up Your Store: Create and configure your online store based on your needs
Communicate with You: Respond to your questions, provide support, and send important updates via email or WhatsApp
Improve Our Platform: Analyze usage patterns to enhance user experience and develop new features
Provide Support: Help you with onboarding, technical issues, and general questions
Ensure Security: Protect our platform and users from fraud, abuse, and security threats
We do not use your information for purposes unrelated to providing and improving Sellioly.
Sellioly currently focuses on Cash on Delivery (COD) transactions. Here's what this means for your privacy:
No Online Payment Processing: We do not process online card payments at this stage
No Payment Card Storage: We do not store, process, or have access to payment card information
Future Payment Features: If we add online payment processing in the future, we will update this policy and notify users
For Cash on Delivery orders, we help you manage orders through our platform, but payment is handled directly between you and your customers.
We respect your privacy and do not sell or rent your personal information.
We may share your information only in these limited circumstances:
Service Providers: We work with trusted third-party services (such as hosting providers, email services, and analytics tools) that help us operate Sellioly. These providers are required to protect your information and use it only for the services they provide to us.
Legal Requirements: If required by law, court order, or government regulation, we may disclose information to comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We only share the minimum amount of information necessary for these purposes.
We take reasonable steps to protect your information:
Secure Storage: Your data is stored on secure servers with appropriate technical safeguards
Access Controls: Only authorized Sellioly team members have access to your information, and only when necessary
Security Measures: We use industry-standard security practices to protect against unauthorized access, loss, or misuse
However, no system is 100% secure. While we take security seriously, we cannot guarantee absolute security. If you have concerns about your data, please contact us.
Active Users: If you are an active Launch Partner or user, we retain your information while you use our services
Application Data: If your Launch Partner application is not accepted, we may retain your information for future consideration, but you can request deletion at any time
Deletion Requests: You can request that we delete your information, and we will do so unless we are required to retain it for legal reasons
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you
Correct Your Data: Ask us to update or correct inaccurate information
Request Deletion: Ask us to delete your personal information (subject to legal requirements)
Ask Questions: Contact us with any questions about how we use your data
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Sellioly may use cookies and similar technologies to:
Basic Functionality: Remember your preferences and improve your experience
Analytics: Understand how visitors use our website (pages visited, time spent, etc.)
We do not use aggressive tracking cookies or advertising cookies. You can control cookies through your browser settings, though disabling cookies may affect some website functionality.
Our website may contain links to third-party websites or services (such as social media platforms or external resources). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
We will update the "Last updated" date at the top of this page
We will post the updated policy on this page
For significant changes, we may notify you via email or through our platform
Your continued use of Sellioly after changes are posted means you accept the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: [email protected]
We are committed to addressing your privacy concerns and will respond to your inquiry as soon as possible.
Thank you for trusting Sellioly with your information. We are committed to protecting your privacy and being transparent about how we use your data.